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passing the baton

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UNITED KINGDOM
Global IT Consultancy – Delivered ‘Sales Excellence Programme’ for senior IT business consultants
International IT Support Organisation – Delivered management training for senior managers as a result of Management Buy Out
Global Telecom Organisation – Developed sales training programme for global sales force
International Manufacturer of Building Products – Designed and delivered sales and customer care training programmes
International Hotel Chain – Management and Team Development programme for call centre managers
UK High Street Bank – Facilitated and delivered consultancy to advise on Performance Management for team leaders
Local Authority – Delivered team building and customer care training for IT helpdesk staff
Local Authority – Delivered Performance Management training for middle & senior managers

EUROPE
Eire – International Soft Drinks Organisation
– Designed and delivered negotiation skills training
Eire – Telecom Organisation – Delivered negotiation skills for account managers
Rotterdam – International Software Organisation – Delivered helpdesk customer support training for team leaders
Amsterdam – International Pharmaceutical/Bio Organisation – Delivered advanced communication skills training for senior managers

MIDDLE EAST
Cairo – Global Telecom Joint Venture Organisation
– Consultancy to advise on sales and CRM strategy
Dubai – Various Middle East Organisations – Designed and delivered management development training & negotiation skills training

Sanderson Associates Training and Personal Development +44 (0)1772 424 791 • info@sandersonassoc.co.uk